Legal Hub
Marketplace Rules
These rules apply to all platform participants and define minimum standards for listings, buying, and event operations.
Version 2026-02-24.v1Effective 24 February 2026Updated 24 February 2026
Prohibited content and conduct
- Illegal events, counterfeit tickets, or fraudulent listings.
- Misleading event descriptions, pricing, or venue information.
- Harassment, abuse, or attempts to bypass platform safeguards.
Required organiser disclosures
- Age restrictions and entry conditions.
- Alcohol licensing or service restrictions where relevant.
- Venue policies including bags, dress code, or safety requirements.
- Refund expectations and event cancellation terms.
Enforcement
Agora Events may suspend listings, delay payouts, or restrict accounts to protect buyers, venues, and platform integrity.
Need more detail? Visit the legal hub for related policies and request forms.