Legal Hub

Organiser Terms

These terms govern organisers listing events and selling tickets through Agora Events.

Version 2026-02-24.v1Effective 24 February 2026Updated 24 February 2026

On this page

  • Listing obligations
  • Payments and refunds
  • Content standards
  • Data handling

Listing obligations

  • •Event details, pricing, and capacity must be accurate and kept up to date.
  • •You must disclose age restrictions, licensing requirements, and venue rules.
  • •You are responsible for ensuring local legal compliance for your event.

Payments and refunds

  • •Payouts are subject to payment provider onboarding and verification.
  • •Refunds initiated by organisers must comply with applicable law and platform policy.
  • •Cancelled events require organiser action to resolve attendee refunds before cancellation completion.

Content standards

  • •Listings must not be misleading, unlawful, or infringe third-party rights.
  • •Restricted goods, unlicensed activities, or prohibited promotions may be removed.
  • •Alcohol-related messaging must be lawful and not target minors.

Data handling

Attendee data shared through the platform may only be used for event operations, support, and lawful communications.

Marketing use requires a lawful basis and consent where required.

Need more detail? Visit the legal hub for related policies and request forms.

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